PMDG Jetstream 41 FAQ
From PMDG Ops
This article contains frequently asked questions and usage tips for our PMDG Jetstream 41 simulation.
General issues and solutions
IMPORTANT - SERVICE PACK 1
We have released a service pack for the J41 - please ensure you've downloaded and installed it before attempting to troubleshoot any issues you're encountering. This update fixed many issues users were reporting.
FMS is blank with a yellow square showing
This can caused by a permissions issue when the installer attempts to copy fonts between FSX and the Windows OS fonts folder.
To solve the issue manually:
- Ensure that FSX is not running.
- Navigate to the FSX\fonts folder and find the file glassga.ttf.
- Open the Control Panel\Fonts applet, and drag the file from the FSX fonts folder into the window, which will install it.
- Reboot the computer and run FSX. The issue should be solved.
We've also recieved word that this issue can be caused by disabling the "Distributed Link Tracking Client" service, which is recommended by many popular "tweaking" guides. We highly discourage any disabling of Windows services. The performance gain is negligible at best and at worst you run the risk of causing issues such as this one.
2D popups aren't clickable
This issue occurs when FSX SP2 or FSX Acceleration are not installed. The J41 requires one of these to function properly. Either purchase and install the FSX Acceleration expansion pack (which also comes integrated in FSX Gold Edition) or download and install the FSX SP2 patch.
